Last Updated: January 1st 2025
At Jamieson Trinidad, we are committed to protecting your privacy and personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security. By using our website (“Site”), you consent to the practices described in this policy.
1. Information We Collect
•Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.
•Non-Personal Information: We may also collect non-personal information, such as browsing data, device information, and IP addresses, to understand how you use our Site and improve our services.
•Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience, analyse usage, and improve our Site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
•Order Fulfilment: We use your personal information to process and fulfil orders, manage transactions, and provide customer service.
•Communication: With your consent, we may use your contact information to send you marketing communications, including product updates, promotions, and health tips. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email.
•Site Improvement: Non-personal information helps us understand user behaviour on our Site, enabling us to enhance features, improve functionality, and optimize user experience.
3. Information Sharing and Disclosure
•Service Providers: We may share your information with trusted third-party service providers who assist us with Site operations, order fulfillment, payment processing, and marketing. These parties are obligated to protect your information and use it only for the services they provide to us.
•Legal Compliance: We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, and the safety of our users.
•Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity as part of the transaction.
4. Data Security
•We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include using encryption technologies, secure servers, and limiting access to only those employees and contractors who need it to perform their job functions.
•While we strive to protect your information, please be aware that no online data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Retention of Information
•We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
•Non-personal information may be retained for analysis and business purposes as needed.
6. Your Rights and Choices
•Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
•Deletion: You may request that we delete your personal information, subject to certain legal obligations.
•Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your purchases or accounts.
7. Children’s Privacy
•Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will delete it promptly.
8. International Data Transfers
•If you are accessing our Site from outside of Trinidad and Tobago, please be aware that your information may be transferred to, stored, and processed in Trinidad and Tobago or other countries where our servers and service providers are located. By using the Site, you consent to these transfers, which are necessary to provide our services.
9. Changes to This Privacy Policy
•We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be effective upon posting the revised policy on this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
• Email: care@ultra-pharm.com
Thank you for trusting Jamieson Trinidad with your personal information.
